Early$9/mo
- Up to 100 orders a month
- Up to 40 WhatsApp messages a month
- Up to 40 SMS a month
- Up to 1,000 emails a month
- Up to 20 verification calls a month
- Marketing campaigns not included
Ignitor OMS
Every order, one place.
It comes with every plan, and connects by itself when you buy one.
Build your store
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesDashboard
Orders and Revenue
TodayLocalAPPLY
Orders and Revenue
TOTAL SALEPKR 2,486,200
Total orders1,048
Splitted orders1,061
DispatchedPKR 1,640,500
ReturnedPKR 62,300
CancelledPKR 84,950
Total customers
964
Avg. delivery rate
86%
ORDERS IN PROCESS
EXPORT819
Pending Confirmation42
Pending COD68
City issue6
Awaiting assigning17
Awaiting approval23
Approved214
Dispatch issue4
Dispatched96
Delivered311
Cancelled19
Returned14
Halt5
Delivered orders saleCancelled orders saleReturned orders sale
Top 5 most selling categories
Candles412 Unit
Gift boxes268 Unit
Diffusers197 Unit
Wax melts143 Unit
Accessories86 Unit
Province wise orders
Connect your stores.
Your ShopIgnitor store, Shopify, WooCommerce and Daraz, all in sync.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Sync › Overview
Sync overview
Monitor synchronisation health across all connected channels and integrations.
SYNC ALL NOW
Connected stores3
Sale channels3
Active integrations5
Events today128
SHShopifyHealthy
1 store connected · 1 activeStores1
Last activityNov 6
ConnectedSYNC NOW
WCWooCommerceHealthy
1 store connected · 1 activeStores1
Last activityNov 6
ConnectedSYNC NOW
DZDarazHealthy
1 store connected · 1 activeStores1
Last activityNov 5
ConnectedSYNC NOW
Recent sync activity
WooCommerce · order.created 1058Processed
Shopify · product.updated 237Processed
Daraz · order.updated 1056Processed
Orders
One list with clear stages, filters and bulk orders.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Local Orders
Local Orders
All order messagesBulk orderImport orderDraft order
All 1048Pending Confirmation 42Pending COD 68City Issue 6Awaiting Assigning 17Awaiting Approval 23Approved 214Dispatch Issue 4
All storesSearchOrder NameAdd FiltersSaved FiltersRefresh
ORDERPROBABILITYCUS. NAMECONTACTDATE AND TIMEFULFILLMENTPAY. STATUSCITYGATEWAYAMOUNTTAGS
#1058ShopifyC88% R8% D80%Sara Malik+92 3•• •••• 21606/11/2026, 15:34UnfulfilledPendingLahoreCODRs 3,450Add tags
#1057WooCommerceC74% R14% D70%Hamza Ali+92 3•• •••• 84206/11/2026, 15:02UnfulfilledPendingKarachiCODRs 1,890Add tags
#1056DarazC92% R5% D88%Noor Fatima+92 3•• •••• 39006/11/2026, 14:41UnfulfilledPaidIslamabadCardRs 5,200Add tags
#1055WooCommerceC61% R22% D58%Bilal Khan+92 3•• •••• 57106/11/2026, 13:18UnfulfilledPendingMultanCODRs 2,750Add tags
#1054ShopifyC83% R10% D78%Ayesha Noor+92 3•• •••• 13306/11/2026, 12:55UnfulfilledPendingFaisalabadCODRs 4,100Add tags
#1053WooCommerceC79% R12% D74%Usman Tariq+92 3•• •••• 60406/11/2026, 11:27UnfulfilledPaidLahoreCardRs 1,350Add tags
#1052ShopifyC90% R6% D86%Zara Ahmed+92 3•• •••• 72806/11/2026, 10:49UnfulfilledPendingKarachiCODRs 6,800Add tags
#1051DarazC68% R18% D64%Omar Sheikh+92 3•• •••• 45506/11/2026, 09:30UnfulfilledPendingPeshawarCODRs 2,240Add tags
Cash on delivery
Customers confirm on WhatsApp, SMS, a call or email before you ship.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Local Orders
Local Orders
All order messagesBulk orderImport orderDraft order
Cut COD returns with TrustScore. It screens risky customers network-wide before you ship.
All 1048Pending Confirmation 42Pending COD 68City Issue 6Awaiting Assigning 17Awaiting Approval 23Approved 214
Order states & what you can do
Pending
New order awaiting customer confirmation.
→ Send a confirmation (SMS / call / email).Awaiting approval
Confirmed and ready for your review. Approving sets aside the stock.
→ Approve to proceed.Approved
Ready to ship.
→ Book with a courier.Halt
On hold. Needs attention before it can move.
→ Resume, then Approve and Book.Returned
Parcel came back to you.
→ Re-ship to send again.Cancelled
Final. Cannot be reopened.
→ Create a new order instead.Couriers and shipping
Book, pick, pack and dispatch, across every courier.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Shipments
Shipments
Book, track, pick, pack and dispatch across every courier.
Scan & packManual status feedBook shipment
UNBOOKED12
IN TRANSIT96
DELIVERED311
SHIPPER ADVICE3
RETURNS14
ISSUES4
COD IN FLIGHTRs 214,500
COD COLLECTEDRs 1.4M
ALL 142UNBOOKED 12BOOKED 18READY TO PICK 9PICKING 6PACKED 11AWAITING PICKUP 7HANDED OVER 4IN TRANSIT 96
STATUSORDER / CNCONSIGNEECOURIERROUTECODDOCSACTION
Unbooked
#1058not booked
Sara Malik—LahoreRs 3,450BookBooked
#1057CN 40218877
Hamza AliExpressKarachiRs 1,890Send to pickPacked
#1055CN 40218861
Bilal KhanExpressMultanRs 2,750Load sheetAwaiting pickup
#1054CN 40218850
Ayesha NoorOvernightFaisalabadRs 4,100Handed overIn transit
#1052CN 40218832
Zara AhmedExpressKarachiRs 6,800TrackDelivered
#1049CN 40218794
Omar SheikhEconomyPeshawarRs 2,240ViewInventory
Live stock, low stock alerts and transfers between locations.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Inventory
Inventory
Live picture of your stock: SKUs, value, alerts and pending operations.
New transferQuick adjust
LIVETOTAL STOCK VALUE
PKR 1,284,000
at cost across 2 locations- TOTAL SKUS84
- UNITS ON HAND2,316
- AVG COST / SKUPKR 15,285
TOTAL SKUS842,316 units on hand
STOCK VALUEPKR 1.28Mat cost across all locations
LOW STOCK6below reorder point
OUT OF STOCK3needs reorder now
IN FLIGHT21 PO · 1 transfer
AWAITING APPROVAL1adjustments pending review
Recent stock movements
ADJUSTMENT
Rose soy candleRC-200 · Primary location
+40SALE
Vanilla jarVJ-120 · Primary location
-3TRANSFER
Oud reed diffuserOD-310 · Lahore store
+12Needs reorder
SW
Sage wax melts0 available · 0 on hand
AT
Amber travel tin2 available · 5 on hand
LG
Lavender gift box4 available · 6 on hand
Inbox
WhatsApp, SMS, email and calls in one place.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › WhatsApp › Inbox
WhatsApp inbox
Two-way customer conversations: assign, reassign, bulk-assign and reply.
All WhatsApp messagesDelivery logNEW CONVERSATION
WHATSAPPSMSEMAILIVR
Search name, phone or message...
All (4)Mine (0)Unassigned (4)
SM
Sara MalikThank you for placing your...
Sep 21HA
Hamza AliWhere is my order?
Sep 21NF
Noor FatimaIs the rose candle back?
Sep 20BK
Bilal KhanPlease call after 5
Sep 20SM
Sara Malik+92 3•• •••• 216
OpenAssignUnassignedTEMPLATEDear Sara,
Thank you for placing your order with Glow Candles. We've received your order #1058 for Rs 3,450.
Please confirm or cancel your order by tapping the button below.Confirm my orderCancel
CUSTOMERSara Malik+92 3•• •••• 216
RECENT ORDERS
ASSIGNED AGENTUnassigned#1058Rs 3,450
Customers
One record for each customer, across every channel.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Customers
Customers
One unified customer record across every channel.
Import CSVExport+ Add customer
ALL 964LEADS 212FIRST-TIME 388REPEAT 241HIGH LTV 86LAPSED 37
All storesSearchAdd FiltersSaved FiltersRefresh
CUSTOMERCONTACTCITYLIFECYCLEORDERSLTVLAST ACTIVITYTAGSQUALITY
SM
Sara MalikSince 1 mo ago
+92 3•• •••• 216sara@example.com
LahoreHigh LTV7Rs 21,3002 days ago+ Add tags92HA
Hamza AliSince 1 mo ago
+92 3•• •••• 842hamza@example.com
KarachiRepeat3Rs 6,2001 week ago+ Add tags74NF
Noor FatimaSince 1 mo ago
+92 3•• •••• 390noor@example.com
IslamabadFirst-time1Rs 5,2003 days ago+ Add tags58BK
Bilal KhanSince 1 mo ago
+92 3•• •••• 571bilal@example.com
MultanRepeat5Rs 12,4502 weeks ago+ Add tags81AN
Ayesha NoorSince 1 mo ago
+92 3•• •••• 133ayesha@example.com
FaisalabadLead0Rs 01 mo ago+ Add tags36Marketing
Campaigns across SMS, email and WhatsApp.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Marketing › Campaigns
Campaigns
Send campaigns across SMS, Email and WhatsApp.
New campaign
Overview
WhatsApp limit is closeHigh riskCheck your allowance before the next send.
No campaigns in 30 daysOpportunityRe-engage your audience with a win-back campaign.
ALL CHANNELSSMSEMAILWHATSAPP
NAMECHANNELSTATUSTARGETSENTDELIVEREDOPENEDCLICKED
Winter candle saleWhatsAppSent2,4002,4002,3161,742524
New scentsEmailSending3,1501,8601,804912206
Come back offerSMSScheduled820————
Eid gift boxesWhatsAppSent1,6001,6001,5481,120341
Reports
Sales, profit, delivery and returns at a glance.
Glow CandlesSearch products, orders, pages...Ctrl KGlow CandlesHome › Insights
Overview
Your business at a glance: a customizable widget dashboard.
Reset dashboardCustomize
Oct 8 – Nov 6, 2026No comparison
Sales trend
Channel split
What each plan includes
Growth$16/mo
- Up to 500 orders a month
- Up to 800 WhatsApp messages a month
- Up to 1,000 SMS a month
- Up to 4,000 emails a month
- Up to 100 verification calls a month
- Marketing campaigns, pay per message
Scale$29/mo
- Up to 2,000 orders a month
- Up to 3,000 WhatsApp messages a month
- Up to 4,000 SMS a month
- Up to 10,000 emails a month
- Up to 400 verification calls a month
- Marketing campaigns, pay per message